Frequently Asked Questions (FAQs)
Are these sheets safe for sensitive skin or those with allergies?
Absolutely! Our laundry detergent sheets are formulated with gentle ingredients, making them suitable for those with sensitive skin or allergies. We always recommend checking the ingredient list if you have specific concerns.
Where do you ship from?
We ship our products directly from our warehouses in Florida and Arizona. Domestic orders typically arrive within 3-5 business days, while international orders can take between 5-14 business days.
What is your cancellation policy?
We understand that plans change. You can cancel your order on the same day of purchase. However, once the order has been processed for shipping, we're unable to cancel it.
What is your return policy?
We stand by the quality of our products. If you receive a defective or damaged item, please send us a photo of the issue. We'll promptly send you a replacement. Your satisfaction is our priority. Please refer to our refund policy.
Are shipping costs refundable?
While we strive to provide the best service, shipping costs remain non-refundable. In case of a refund, the return shipping cost will be deducted from the total refund amount.
Are the sheets biodegradable?
Yes, our laundry detergent sheets are designed with the environment in mind. They are fully biodegradable, ensuring minimal impact on our planet.
My sheets didn’t fully dissolve as expected? How come?
- On rare occasions, you might notice residue from the detergent sheets. To prevent this: Avoid overloading your machine.
- For top-loading machines with a detergent compartment, tear the sheet into smaller pieces and place it in the designated area.
- For top-loading machines without a compartment, place torn pieces into washer before adding clothes.
- For front-loading machines, place torn pieces in the liquid detergent compartment.
If issues persist, please contact us at hello@ecoedgeliving.com. We're here to help!
How can I leave a review?
We value your feedback! You can leave a review on the GlowyLeaf website. Additionally, we'll send you an email 30 days post-purchase requesting a review for our site. For Google reviews, simply follow the provided link.
What is the price of your sheets?
Our laundry detergent sheet prices vary based on quantity and any ongoing promotions. Please visit our website or product page for the most up-to-date pricing.
